RevOps HQ
AUDIT

RevOps Audit

A read-only assessment of six areas of the revenue system: object model fit, data quality, pipeline integrity, reporting accuracy, automation risk and adoption by role. Each finding is issued with the measurement that produced it.

Assessment by measurement

The audit runs under read-only access. No configuration, data or automation is modified at any point. Every finding is stated with the measurement that produced it and the method used to obtain that measurement, so a third party can reproduce the result. The client decides what is remediated afterwards, and by whom.

Read-only access
Evidence stated per finding
Portable findings
Book a call
ACCESS
The audit runs under read-only access to the portal. No configuration, data or automation is modified at any point during the engagement.
METHOD
Portal data is measured directly: duplicate rates, field completeness, stage adherence and automation coverage. Those measurements are then tested against structured interviews with users in each role.
OUTPUT
A findings document, the evidence set behind each finding, and a remediation sequence ordered by expected benefit against the effort required.

The shape of the engagement

Phases, their overlaps, and the point at which each is accepted. Durations are scoped per engagement; the sequence and the acceptance points hold.

The phases of the engagement and the points at which each is accepted5 phases across 4 weeks: Access and data profiling, weeks 1 to 1; Measurement, weeks 1 to 2; Interviews by role, weeks 2 to 3; Analysis and sequencing, weeks 3 to 4; Findings review, weeks 4 to 4. Phases overlap rather than running strictly in sequence. 3 acceptance points sit on the same axis: Access confirmed at week 1; Measurements taken at week 2; Findings issued at week 4. Read-only throughout. No configuration is modified at any point in the engagement.PHASEW1W2W3W4Access and data profilingMeasurementInterviews by roleAnalysis and sequencingFindings reviewAccess confirmedMeasurements takenFindings issuedRead-only throughout. No configuration is modified at any point in the engagement.

Buy this engagement

The audit is fixed scope and fixed fee, and can be bought without a call.

RevOps AuditFixed-scope audit of your revenue systems: CRM architecture, data quality, lifecycle, reporting and automation, with a prioritised remediation plan.$5,000

Scope not listed here is quoted. The full catalogue carries every item.

What is delivered

Each item below is a document or an artefact the client keeps, not an activity performed.

  1. Findings document

    Each finding stated with the measurement supporting it, the method by which it was obtained, and the operational consequence of leaving it unaddressed.

  2. Remediation sequence

    Findings ordered by expected benefit relative to implementation effort, with dependencies between items identified so that work is undertaken in a viable order.

  3. Baseline measurement set

    The measurements taken, recorded in a form that can be re-run following remediation to establish whether the intended effect was achieved.

  4. Decommissioning list

    Automation, properties, reports and integrations that no longer serve an identified purpose, recorded for removal.

What this includes

Object model assessment against the operating model of the business
Data quality measurement covering completeness, duplication and currency, by owner and cohort
Pipeline integrity: whether stages represent transitions and whether conversion rates are computable
Reporting accuracy, including the records each headline report excludes
Automation inventory recording enrolment, exit and suppression conditions
Integration boundary review and field-level system of record
Permission and field-level access review
Adoption measured by role and cohort rather than by portal average

How it runs

01

Access and scoping

Read-only access is provisioned and the boundaries of the assessment are agreed in writing before work commences.

02

Measurement

Quantitative measurement of data quality, pipeline integrity, reporting coverage and automation inventory, recorded with the method used to obtain each figure.

03

Structured interviews

Sessions with users in each role to record operational practice that is not observable in the data, including workarounds maintained outside the system.

04

Analysis and drafting

Findings are drafted with their supporting evidence and ordered into a remediation sequence by benefit relative to effort.

05

Review session

The findings document is presented and examined, with the underlying measurements available for inspection.

Milestones

MilestoneAccepted when
Scope agreedThe systems, objects and period under assessment are recorded in writing, and read-only access is provisioned.
Measurement completeThe quantitative measures are taken and the method for each is recorded so any figure can be reproduced.
Interviews completeUsers in each role have been interviewed and operational practice not visible in the data has been recorded.
Findings issuedThe findings document is delivered with supporting evidence and a remediation sequence ordered by benefit against effort.
Review session heldThe findings are examined with the client and the underlying measurements made available for inspection.

Ways of working

The audit is performed by RevOps HQ under read-only access; no configuration is altered and no remediation is undertaken within the engagement. The client contributes read-only access and the availability of users in each role for interview. The engagement is fixed scope and fixed fee, and the resulting document is the client's property.

The engagement plan, the hour budget, the delivery spectrum and the weekly, monthly and quarterly cadence are common to every service and are set out in how we work.

Common questions

RevOps Audit FAQ

Object model fit, data quality, pipeline integrity, reporting accuracy, automation risk, integration boundaries, permissions and adoption by role. Each finding is accompanied by the measurement supporting it rather than an assertion.

No. Access is read-only. Modifying configuration during an assessment renders the assessment unfalsifiable and removes the client's discretion over what is remediated.

Yes. The document states the evidence and method for each finding and is written to be actionable by any competent practitioner. An assessment that only its author can act upon is not an assessment.

A health check is ordinarily a checklist evaluated against platform defaults and used to scope a subsequent sale. An audit measures the client's data and process against the requirements of the client's business, and the resulting document is the client's property.

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HubSpot services

Onboarding, implementation, integration, migration, administration and training, each scoped and priced before the work begins

WEEKLY PROGRAM

RevOps Office Hours

A recurring weekly RevOps operating program. Live support plus hands-on HubSpot implementation work.

$1,500/mo
Monthly Operating Program
  • 1 live Office Hours session per week
  • 4 hours of hands-on implementation work per month
  • Hours allocated against priorities agreed at the start of each period
  • Recurring monthly cadence